Assistant Branch Manager

Two Locations: Woonsocket, Warwick

Description of Duties:

• Provides operational/technical support for the branch. (Processing transactions, balancing, and training on new equipment.)
• Ensures proper controls are maintained over all aspects of branch operations.
• Responsible for security and the maintenance of proper cash requirements for branch.
• Reports all operational information- reconciling, balancing, and updating files.
• Supervises and assists in the processing of all transactions.
• Completes quality aisle time requirements and daily sales goals.
• In the absence of the manager, responsible for ensuring all necessary activities are completed.
• Participates in employee performance appraisals, interviewing of new employees and scheduling.
• Solicits new business through promotions at the branch, in-aisle sales, telephone and mail. Identifies customer needs and sells appropriate bank products.
• Serves as a mentor and role model for all staff. Assists individual team members in attaining their goals through coaching and one-on-one meetings.
• Services existing customers with retail banking needs to include teller transactions.
• Assists branch manager to achieve profitability.

Hours/Schedule:

• Variable schedule based on retail banking hours.
• Position requires weekend and holiday work.

Qualifications

• 5-7 years previous experience
• Prior management experience
• Strong communication and sales skills